On August 7, 2024 the Federal Communications Commission (FCC) adopted a new Notice of Proposed Rule Making (NPRM) proposing regulations that prohibit the use of AI in automated dialing or artificial or pre-recorded voice calls absent the prior written consent of the call recipient, unless otherwise exempted by the FCC. The action was taken under the authority of Section 227(b)(2)(B) of the Telephone Consumer Protection Act (TCPA) (47 U.S.C. § 227) which prohibits pre-recorded or artificial voice calls to any residential telephone line unless exempted by the FCC. The proposed rulemaking was prompted over continuing concern over robocalling and robotexting and the impacts that AI generated voice calling may have in fostering more fraud and abuse.
